Event medical cover: frequently asked questions

Event medical cover is planned, on-site medical care for the people at an event: first aiders, event medics, paramedics, ambulances and treatment points, sized to the event's risk. Medirek provides it across Surrey, writing a medical needs assessment for each event and staffing to it.

MEDIREK, a safety and medical services company based at its unit in Alfold, Surrey. This site covers Medirek's event medical services in Surrey; the main Medirek website is www.medirek.co.uk. Enquiries go straight to Medirek's operations team through the Medirek contact form or by phone on 01483 663932.

Medirek deploys across the county, including Guildford and Woking, East Surrey (Redhill, Oxted, Godstone), the Surrey Hills (Dorking, Reigate, Box Hill), North Surrey (Weybridge, Esher, Cobham, Walton-on-Thames) and West Surrey (Farnham, Camberley, Frimley). It also covers London, Sussex, Hampshire, Kent and Berkshire, and deploys nationally.

Festivals and concerts, running, cycling and triathlon events, rugby and football, equestrian and country shows, motorsport, water sports, community fêtes and carnivals, corporate events, private parties, and venues such as nightclubs, students' unions, music venues, stadia and hospitality venues.

Medirek scales its team to your event's risk. That can range from FREC 3 first responders, through FREC 4 emergency care assistants, to HCPC-registered paramedics, nurses and doctors. Medirek also provides private ambulances, 4×4 response vehicles and pop-up medical centres.

Larger and higher-risk events in Surrey are often asked for a medical plan as part of the Safety Advisory Group (SAG) or licensing process. Medirek writes medical needs assessments and medical plans checked against the Purple Guide. See the Purple Guide and SAG guide.

Yes. Medirek provides ambulances as part of a planned medical service, crewed by its clinicians. See event paramedics and ambulance cover.

Medirek produces a bespoke risk and medical needs assessment for each event and checks its plans against the Purple Guide and, where necessary, the Green Guide (Guide to Safety at Sports Grounds) and local authority guidance. It can also respond to sports association and league requirements. The aim is that you never pay for more than you need, and never have less than is safe.

Medirek operates strict clinical governance overseen by its GMC-registered Medical Director and a clinical team including paramedics and frontline medical staff. This ensures consistency of care and identifies any equipment needs or staffing gaps, which can then be addressed for subsequent events. Teams follow JRCALC guidelines, and clinical leads check (or "dip check") patient report forms.

Yes. Medirek carries £2 million medical malpractice insurance and £10 million public liability insurance, and is a limited company rather than an agency of freelancers.

Yes. Medirek provides medical staff to events of any size, from village fêtes through to multi-day events, and can scale medical resources and capability to suit.

Yes. As well as medical cover, Medirek can write risk assessments, medical needs assessments and event and emergency management plans, deal with stakeholders and local authorities, and provide safety officers on the day. Medirek works alongside Surrey Police and local Safety Advisory Groups.

Medirek's responders carry advanced trauma kits, medical gases (oxygen and Entonox for pain relief) and AEDs as standard. Its clinical teams have full patient monitoring and access to emergency drugs similar to those on a front-line 999 ambulance.

Medirek says it returns a bespoke proposal and risk assessment overview within 24 hours of receiving your event details. Tell them the date and location, expected numbers and type of event.

Yes. Medirek provides event fire cover with 4×4 rapid intervention vehicles, including cover for campsites, bonfires and fireworks, showgrounds and historic sites.

Yes. Medirek provides recurring venue medical cover for nightclubs, students' unions, music venues, stadia and hospitality venues, including Rubix at the University of Surrey and Royal Holloway Students' Union. See venue medical cover.

Keeping patrons safe supports the licensing objectives, especially public safety and the prevention of crime and disorder. On-site medics also reduce ambulance call-outs and A&E attendances, and mean untrained staff and door teams are not left managing patients.

Yes. The Medirek Academy is an approved Qualsafe training provider, offering first aid, paediatric first aid and FREC courses. See Medirek training.

Use the Medirek contact form, call 01483 663932, email operations@medirek.co.uk or message Medirek on WhatsApp.